Refund policy

Return & Refund Policy

At Rooted Ritual, we take pride in creating high-quality botanical hair care products.

Due to the nature of our botanical hair care products, we cannot accept returns or exchanges on opened or used items for hygiene and safety reasons.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at hello@shoprootedritual.com.